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14-day returns
Changed your mind? Contact us within 14 days.
24/7 customer service
Our dedicated team is always ready to assist you.
Secure worldwide shipping
Fast and secure delivery worldwide.
Safe & secure payments
Your payment, security and privacy are always protected.
Our most-loved coats, worn worldwide
See why customers worldwide choose Veyselle.
Excellent 4.8/5
I was unsure about ordering at first but I’m genuinely happy with it. Super warm, flattering and not too bulky. Delivery took a little longer than expected, but the jacket was worth the wait.
Really pretty jacket and the fur looks even better in person. It’s slightly more fitted than I expected, so I’d size up if you want to wear thick jumpers underneath.
The checked lining is such a beautiful detail and makes the jacket feel extra luxurious. The fit is perfect and it keeps me so warm. I’m genuinely in love with it.
so happy with this jacket, it’s really warm and looks so cute on. the fit is perfect and i’ve already worn it so many times 🥰 I recommend it so much
Absolutely obsessed with the fit and quality. It’s warm, comfortable and gives the perfect winter look. I’ve already had so many compliments on it. Definitely one of my favourite purchases this year.
Veyselle
Customer care receipt
01 — How can I pay for my order?
Secure Global TransactionsAt Veyselle, we ensure a seamless and highly secure checkout experience for our global clientele.
- Visa
- Mastercard
- American Express
- Discover
- Union Pay
- Maestro
- Apple Pay
- Google Pay
- BIZUM
- Bancontact
- Blik
- MB WAY
- MobilePay
- Satis Pay
- Klarna Pay Now or Pay in 3
02 — Where is my order?
You can follow your parcel using the tracking link in your shipping confirmation email. Tracking information may take a short time to update after dispatch.
03 — When will my order arrive?
Delivery usually takes 6 to 15 working days depending on your location. You will receive a tracking link as soon as your order ships.
04 — How do I return an item?
You can return an item within 14 days after receiving it. Contact our customer-care team and we will guide you through the process.
05 — Which size should I choose?
Check the size guide on the product page. If you are between sizes or need advice, contact us and we will help you choose.
06 — Can I change or cancel my order?
Contact us as soon as possible. You can only cancel it in the first 24 hours after ordering, we will do our best to change or cancel it.
Frequently Asked Questions
Global DeliveryEnjoy seamless, secure international shipping. All orders are fully tracked and handled with uncompromising care.
- 1–3 days processing
- 7–12 days transit
Our dedication to exquisite packaging and rigorous quality control guarantees a flawless unboxing experience upon arrival.
Secure Global TransactionsAt Veyselle, we ensure a seamless and highly secure checkout experience for our global clientele.
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- PayPal
- Venmo
- Bank Transfer
- Stripe
- Klarna Pay Now or Pay in 3
Yes, you may request a return within 30 days of delivery. Items must remain unworn, in pristine original condition, with all tags and packaging included. Please contact our client care team for personalized return instructions.
Enjoy round-the-clock support from our experts. We are available 24 hours a day, 7 days a week via WhatsApp for any assistance, order inquiries, or post-purchase support.